Susan O.

Personal Lines Director

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Hello and thank you for visiting my About Me page! I started my insurance career in 1987 as an Auto Claims Adjuster and spent over 14 years investigating all types of claims, with total thefts being my favorite. 20 years ago, I switched to the agency side of the insurance world and became a licensed agent! I feel my time as a Claims Adjuster prepared me for the Agent I am today because I’d seen firsthand how important understanding your coverages were, not just for having a good claims experience but in keeping my clients protected financially. I joined CNR Insurance in 2019 as their Director of Personal Lines and I have the most amazing team of agents to work with.

For life outside of the office, I enjoy long motorcycle trips with my husband on our Harley, even having ridden as far as Colorado! We have two sweet granddaughters from our oldest daughter who keep us busy with softball games and school plays and love spending time with our youngest daughter on her farm in western NC, making sure to take the bike with us to ride the Blue Ridge Parkway. I enjoy sewing and quilting, and love upcycling old things to create something new!

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