To Our Valued Clients:
All of us at CNR Insurance, Inc., are taking every proactive step we can to ensure that we will remain ready, willing, and able to handle your insurance matters when you need us.
Most of us are working at home and are able to service you just as if we were sitting at our desks in our office. Our offices (both locations) usually have a person or two at them most days and times during the week. The doors are kept locked and a sign on the door lets our visitors know to call for visitation by appointment only. We encourage phone, email, text, Zoom meetings, Teams, etc. over visitation, when possible. Our hours of operation are the same. Our carrier partners are operating in a similar manner and fully open for sales and service.
We ask visitors to wear masks and social distance. We have hand sanitizer at our front counters.
Please be safe and follow CDC guidelines to avoid contracting the coronavirus. We are here for you, as always. Thank you for trusting us for all of your insurance needs.
Centers for Disease Control Website: https://www.cdc.gov/coronavirus/2019-ncov
To Our Clients with Businesses:
Many of our business clients are wondering what they can do to prevent the spread of the virus at their workplace. They are also concerned about the potential loss of income if they must temporarily close their business. I have included a few suggestions below on how you may prevent the spread of the virus at your business location. I would also suggest that you the visit the CDC or NAIC websites, they are a good resource. Links are found below.
https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html
https://content.naic.org/naic_coronavirus_info.htm
Remind your employees:
- Wash your hands often with soap and water for at least 20 seconds, especially after using the restroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
- Cover your mouth and nose with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve, not your hands.
- Clean all frequently touched surfaces in the workplace such as workstations, countertops and doorknobs with disinfectant cleaners.
- Anyone who has come into contact with someone who has the virus should not come to work. Similarly, employees should remain home if they feel sick and have symptoms associated with the virus.
- Consider a contingency plan to allow people to work remotely if that becomes necessary.
If the event that you decide to close your office, or if the government mandates a closure, many people will ask if their insurance, specifically business income or extra expense coverage, would respond to the loss of income. The general answer is no: in order to trigger this type of coverage there needs to be covered property loss or damage at your business location. Please feel free to contact us if you have additional or more specific coverage questions.
